Adaptable Resolution Specialist 

Position Overview 

Reporting to the Manager of Adaptable Resolution and Restorative Practices in the Institute Discrimination & Harassment Response Office (“IDHR”), the Adaptable Resolution Specialist will provide individual and community-based restorative justice and conflict resolution processes around issues related to discrimination and discriminatory harassment. 

The ARCS will be responsible for facilitating individual student and community-level interventions and dialogues related to identity-based harm by creating, implementing, and supporting community-level restorative and conflict resolution processes.

Principal Duties & Responsibilities (Essential Functions):

• Lead restorative practice interventions to respond to individual student and community needs. This includes facilitating mediated agreements or restorative justice processes;
• In collaboration with the Manager of Adaptable Resolution, determine which allegations of misconduct and harm are appropriate for restorative and adaptable resolution interventions;
• Ensure that all participants in the adaptable resolution process understand their rights, available resources, and resolution options;
• Meet individually with participants to obtain additional information, ask clarifying questions, manage expectations, and explore options for possible resolution;
• Follow up with all relevant parties to gather pertinent background information, and assess the dynamics of the issue and situation;
• Participate on the Bias Response Team to help coordinate comprehensive responses to reports of bias and harassment in relation to community level impact of identity-based harm;
• Provide educational conversations and restorative coaching in IDHR, along with support for restorative intervention; 
• Collaborate with the Manager of Adaptable Resolution to develop accessible reports and presentations for a range of stakeholders, including internal and external audiences

Data Collection:

• Utilize case management database to organize, manage, and track each phase of the resolution process, including signed resolution agreements. (Maxient, Smartsheet);
• Compile, organize, and provide quantitative and qualitative data for internal and external reporting, including for annual report;
• Support the development, distribution and review of evaluation and assessment tools to look at impact and effectiveness of AR/RJ processes through IDHR.

Additional Responsibilities:

• Serve as a co-facilitator with the Manager of Adaptable Resolution on individual cases, as needed; 
• Participate in task forces and committees as assigned;
• Perform other related duties, as needed.

Supervision Received:

• Direct supervision is received from the Manager of Adaptable Resolutions and Restorative Practices in Institute Discrimination & Harassment Response Office.

Supervision Exercised:

• Potentially supervise student interns. Administrative support is shared with entire office.

Qualifications & Skills:

Minimum Required Education & Experience:

• Bachelor’s degree [Master’s degree preferred] in related field including education, social work, student affairs, or public health plus two years of experience in higher education or closely related setting with demonstrated knowledge of discrimination and/or gender-based violence education and/or response;
• General theoretical knowledge base in the areas of student development, cross-cultural communications, and judicial systems;
• Conflict mediation skills necessary to elicit, understand, and summarize individual and group concerns;
• Basic knowledge of restorative justice practices and ability to facilitate restorative processes;
• Demonstrated commitment to serving underrepresented and underserved populations with cultural competence and sensitivity;
• Excellent interpersonal skills and an ability to cultivate relationships in a diverse community of students, postdocs, faculty, staff, alumni and affiliates;
• Demonstrated ability to manage crisis;
• Excellent writing, facilitation, and presentation skills;
• Ability to take initiative in planning, developing, organizing, and following through on projects and plans while working both independently and collaboratively in a high pressure, dynamic environment;
• Demonstrated advanced computer proficiency including Microsoft Office Suite;
• Ability to work some evenings and weekends.

Preferred:

• Master-levels certification in Restorative Justice, Conflict Resolution and/or Peacebuilding or commensurate experience leading restorative circles and processes.
• Advanced knowledge of legal issues in higher education, particularly related to Title IX, Title VI, and Title VII.

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